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Muckleshoot HWC Administration provides support services to the Health and Wellness Center (HWC), Behavioral Health programs, and MEIHSS (In-Home Services). The leadership team coordinates Public Health-related events, quality assurance reviews and staff recruitment.
The Business Office includes Patient Registration, Third Party Billing, and Purchase Referred Care (PRC). The Front Desk Reception greets all guests to the HWC, handles switchboard calls and incoming/ outgoing HWC mail, as well as assists with Patient Registration.
This page is for the Health & Wellness Center Administration and Business Office only. For information about the gym and café, please see: Health & Wellness Center: Gym and Paddles Up Café.
The Patient Registration team registers and maintains HWC records for all patients who receive care at the health center or through outside providers for whom the tribe is financially responsible. It is important for each person to ensure their personal data, including their address, phone number, and insurance information, is the most current.
This is the first step and essential to access all Health and Wellness Center services, including Behavioral Health and MEIHSS.
Provides insurance billing for on-site HWC services (Medical, Dental, Optical, Pharmacy, and Behavioral Health). This team is also responsible for working on any denials received from the Insurance companies and ensuring that the payments received from the Insurance companies and Third-Party payers are at the contracted rate and all services are accounted for. The revenue generated supports the HWC.
The PRC Department manages claims and payments for all services outside the HWC. They must pay claims per IHS rules, issue Purchase Orders (PO) to assure providers that the Tribe will take financial responsibility, and ensure that the providers bill and process the charges through all other payer sources prior to the Tribe making payment.
Certified Tribal Assistor helps Native patients enroll in Apple Health and Cascade Care. It also assists patients with health coverage questions and provides education to our community.
Provides support to enrolled Muckleshoot Tribal Members with new applications for Social Security Disability Insurance (SSDI), Tribal Disability Program, and Tribal Disability Monetary Benefit. The professional team assists with denials and negative actions from the Social Security Administration (SSA) and reviews pending applications for SSDI or SSI programs.
Andrea Thomas, HWC Executive Health Director; Lisa Crawford, Business Office Manager
Provides outpatient primary care services, pediatric specialty care, Physical therapy and Same day walk-in urgent care services. A comprehensive care coordination team including nurses, dietitian, social worker and CHRs. Onsite Ear/Nose/Throat services are also provided.
MEIHSS strives to offer excellent, culturally relevant in-home healthcare and community-based social services to individuals and families of the Muckleshoot Indian Tribe and community.
The Optical Clinic provides optical exams and diagnostic evaluations, diabetic retinal screening, eyewear and glasses/contact fittings.
The Muckleshoot Health & Wellness Center Pharmacy works directly with Medical, Behavioral Health, and Elders In-Home Support Services for medication therapy management and supplies for Muckleshoot patients.
Official Tribal Member Portal for the Muckleshoot Indian Tribe
© Muckleshoot Indian Tribe 2026
